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Classification 338.47
Title SERVICE MANAGEMENT: MEWUJUDKAN LAYANAN PRIMA, EDISI 2
Edition 2
Call Number 338.47 Tji s. MUGAS
ISBN/ISSN 978-979-29-3046-7
Author(s) Tjiptono, Fandy
Subject(s) MANAJEMEN JASA
Series Title MEWUJUDKAN LAYANAN PRIMA
GMD Buku
Language Indonesia
Publisher ANDI
Publishing Year 2012
Publishing Place YOGYAKARTA
Collation xviii; 426 hlm.,23 cm.
Abstract/Notes Isi dengan Nama Mata Kuliah
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