| Classification | 658.401 |
| Title | ON BECOMING A CUSTOMER-CENTRIC COMPANY: TRANSFORMASI TELKOM MENJADI PERUSAHAAN BERBASIS PELANGGAN |
| Edition | |
| Call Number | 658.401 KAR o.. KENDENG |
| ISBN/ISSN | 979-22-0778-3 |
| Author(s) | KARTAJAYA, Hermawan YUSWOHADY |
| Subject(s) | |
| Series Title | TRANSFORMASI TELKOM MENJADI PERUSAHAAN BERBASIS PELANGGAN | GMD | Buku |
| Language | Indonesia |
| Publisher | GRAMEDIA PUSTAKA UTAMA |
| Publishing Year | 2004 |
| Publishing Place | JAKARTA |
| Collation | xii,380 hlm.; 23 cm. |
| Abstract/Notes | Isi dengan Nama Mata Kuliah |
| Specific Detail Info | |
| Image |  |
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