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Classification 658.812
Title SERVICE MANAGEMENT; Mewujudkan Layanan Prima
Edition
Call Number 658.812 Tji s.. KENDENG
ISBN/ISSN 978-979-29-6719-7
Author(s) Tjiptono, Fandy
Subject(s) Servis manajemen
Series Title
GMD Buku
Language Indonesia
Publisher Andi
Publishing Year 2017
Publishing Place Yogyakarta
Collation xvi, 388 hlm; 23 cm
Abstract/Notes Isi dengan Nama Mata Kuliah
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